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Winngoo Gala is a UK-based virtual event management platform that helps people arrange and enjoy online weddings, birthdays, anniversaries, corporate events, and more.
We focus on making events stress-free, engaging, and personalized with smooth workflows and interactive features.
You can create virtual weddings, birthdays, anniversaries, corporate meetings, parties, webinars, and social gatherings.
Yes, companies use us for online meetings, team gatherings, and conferences.
Yes, you can view your event details and reports after it ends.
Yes, all new users need to register. Returning users can log in with their existing email and password.
Click Register, fill out your details, accept the privacy policy and terms, and your Gala account will be created.
It’s your unique ID on Winngoo Gala, used to identify your account and manage events.
Go to the login page, enter your registered email and password, and click Login.
Click Forgot Password, enter your registered email, and follow the reset link we send you.
Log in, go to Create Event, pick the event type, add details, choose a plan, and complete your payment.
Yes, you can edit event details, timing, and settings anytime before starting the event.
View Event lets you see event details and information. Join Event connects you directly by entering your name and meeting code.
You can copy your event’s invitation code and share it via email, WhatsApp, Facebook and Instagram to invite participants easily.
Yes, you can customize themes, activities, and interactive features to make it unique.
It’s your control panel where you can see total events, upcoming events, completed ones, and invitations.
Yes, you can easily track completed, ongoing, and upcoming events in one place.
Click Join Event, type your name and meeting code, and you’re in.
Yes, you can manage your event details and track its progress easily from your Event Dashboard.
You can view all your created event details from your Event Dashboard.
Your profile shows your Gala User ID, personal details, address, and contact information.
Yes, you can click Update anytime to edit your details.
Yes, we protect your details with strong security and follow strict privacy policies.
Go to Change Password, type your current password, then enter and confirm your new one.
Yes, your account can handle different event types without any issue.
It gives you a timeline of past, present, and upcoming events.
Yes, you can view them by category: completed, ongoing, or upcoming.
Yes, it shows the name, date, type, and key information for each event.
Yes, you can revisit past events to view event details and reports.
Yes, you can export summaries and details for your records.
1. Basic — 1-10 persons — £10 + VAT = £12 / Event 2. Standard — 1-20 persons — £15 + VAT = £18 / Event 3. Premium — 1-30 persons — £25 + VAT = £30 / Event
Yes, enter your coupon code during payment, and the discount will be applied immediately.
It’s where you can see all payment details, including date, transaction ID, event name, type, and status.
Yes, you can sort by event name, date, or transaction type.
After entering your card details, click Proceed to Pay. You’ll see an instant confirmation message.
Guests need to register first, then enter their name and the invitation code provided to them to join the event.
Yes, you can join through the shared link. After registration, just enter the event code if asked, and you’re ready to join.
It depends on your plan: Basic – 10, Standard – 20, Premium – 30. More can be added on request.
We provide a live chat with emoji reactions so participants can interact and stay engaged during the event.
Yes, we provide basic informative support and guidance to help your event run smoothly.

Your Perfect Celebration,

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Try Winngoo Gala and Install now !

Try Winngoo Gala and Install now !

The Winngoo Gala app changes how you plan events. As one of the leading event organizers in the UK, we blend technology with creativity to make your celebrations special. From booking venues to sending digital invitations, everything is easy for you.Our mobile app keeps you in control while our professional team takes care of the details. Whether it’s virtual weddings, parties, or business events, every occasion is smooth and enjoyable with Winngoo Gala.

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